emails not sending to btinternetsteve lamacq health problems

Now when I send them emails from my Outlook.com email address they bounce back as undeliverable. 4) Send an email to your main contacts to let them know your new email address. Can I move my BT Email address to another account? Problems with email | BT Help It seems that I can only send messages to my iCloud account from the iMac. Solved: btinternet email server refusing to send outgoing - BT A warm welcome to the forums. These include Windows PC running Office365 & Outlook; Apple MAC running native email application; IOS (iPad & iPhone) using both native email apps and IOS Outlook. P.S. , updated 14-07-2019 Why cant my email address have BT.com in the display name? Help with setting up your email > Other tips: Check that email addresses are typed correctly Check spam folders - genuine emails sometimes end up in there by mistake We always endeavour to grade correctly and , This amount includes seller specified domestic shipping charges as well as applicable international shipping, handling, and other fees. That helps us fund This Is Money, and keep it free to use. 6h00. BT need to deal with this at a high level, NOT an individual user's account. I use Mac OS High Sierra: version 10.13.6 and Phone Software Version is: 13.3.1 No links of any sort and it still bounces, coming back with the messages unable to deliver after repeated attempts. This site contains user submitted content, comments and opinions and is for informational purposes Accounts that are inactive for six months are deleted automatically. Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community. @Simpson39 try this link https://community.plus.net/t5/notes/composepage/note-to-user-id/6640. @stevebrass Thanks, but same result as before. Yet a number of readers have told us that they feel prevented from doing this because switching provider risks losing the email address on which they rely. Sky allows former customers to keep their email account free of charge and indefinitely. on 3) Import all of your contacts from your old account to your new one. Today all of our emails addresses would receive, but not send. 2) Set up a forwarding system on your old email account so that all new emails are automatically redirected to your new email address. http://bt.custhelp.com/app/answers/detail/a_id/44917/kw/bt%20mail/c/6591, on Below is an article to help guide you through the process. If you want to PM me with relevant details, I'll get someone who has access to take a look and see if there's anything we can see on our side. Delays in Emails being delivered can arise from a multitude of reasons. BT Email: I can't send or receive email | BT Help - BT.com BT Email - best practices for postmasters and senders of email | BT Help, on - We do not send parcels to PO BOX addresses. 15h24. BT Email - best practices for postmasters and senders of email. All packages, programming, features, and functionality and all prices and fees not included in price guarantee are subject to change without notice. I installed Spark on the iMac but it can't login to my btinternet mail account (it can't establish a stable connection) so I cannot test it with another client. on Millions of broadband customers are set to see their bills hiked in the coming weeks, many by 14 or even 17 per cent. If not, how do we get a moderator involved? After I moved away from Advanced Settings, I got another error message "Outgoing Server Error There was an issue connecting to my email name@btinternet.com. 14-07-2019 BT email addresses end with @btinternet.com, @btopenworld.com and @talk21.com. By coincidence(? Today all of our emails addresses would receive, but not send. 15h04. TalkTalk allows you to access your email account for 12 months after you switch. 2 users liked/thanked this post: on We resorted to texting instead, as neither of us had the time or knowledge to pursue it, although I did have a look online without much success. This started suddenly about 5 or 6 weeks ago. How can we as customers get BTs attention and ensure that there is a fix? The worrying thing is I don't know how many other emails I'm not receiving. If everything works fine in webmail, you may need to check your program settings. 15h31. What can we help with? Page 1 of 2 1 2 Last 26-08-2021 Using webmail? on Emails from btinternet.com addresses not received. - Plusnet After several attempts, I decided to delete the email account from the phone and to recreate it using Add Account. My husband has opened a ticket with BT and provided them with the timestamp in formation from the delayed email. As soon as I removed that link all was well again. I have a recent problem with my email service. They are in my "sent" folder but never get to the btinternet.com account Other addresses work fine. ask a new question. This has made me want to look a bit further and so I found the Community. To start viewing messages, select the forum that you want to visit from the selection below. This amount is subject to change until you make payment. I just hope Andy_N's observation that "theissue can clear itself after a day or two" proves to be the case. View cart for details. 2 users liked/thanked this post: . While members are not getting emails, they do appear as posts on the Google Groups page. Unable to send mails to btinternet addresses - Plusnet 19h37 23-04-2021 Anyone else experienced this and got any suggestions on how to proceed? In the case of delayed emails, that do eventually arrive, the headers can be useful in determining where the delay occurred. You can send and receive messages, but not actively manage the account. 9h25 19h32. Any ideas? If I send a message to this group it gets to 10 for the group but not the other 4, all of whom have btinternet addresses. With a significant delay between the timestamp on the two BT ones and the timestamp on the two Plusnet ones. Customer: replied 2 years ago. We receive the following message when we try to send from our Mac. It's easy to get answers to your questions: BT Tech Experts is a technical help service available 365 days a year. The other two people that are having the same problem are using Samsungs, but haven't said which model. Can send emails fine from any other account. . Might that apply in your case too? I can't send or receive messages in Outlook - Microsoft Support 20h13. Thank you for your follow up. 26-08-2021 After some trial and error I found that btinternet was objecting to my "signature" containing a link. 23-04-2021 All other emails to other systems have no issues. 'If you create a new email with a service such as Gmail, you're also free to change broadband in future without changing your Gmail email address.'. 3 users liked/thanked this post: Although port 587 will usually work, port 465 is the recommended port. At some point during one day a couple of weeks ago, the following issues seem to have started: missing virtually all sent emails from the account on my iPad since the account started, but not my iPhone similarly, logging onto web based email account, using different devices, my iPad, my iPhone, wife's iPad and . captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Email headers can be found by looking at the email item's properties. 23-04-2021 Announcements, Guides & Community Updates. on The accounts work on BT Webmail, both to receive and send. Batman Outlaws #1 2 3 Complete DC Comics Lot Doug Moench | eBay Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? on 19-12-2022 For additional information, see the Global Shipping Program. Sadly not the same as my experience. I changed SMTP to 465 and got an error message "Log-in error Unable to add account, server address is not valid". I am not having any such problems with my iCloud server so I do not think its a snag with Apple Mail. 20h31, on 19-12-2022 Refunds. If you're having problems, try logging in to webmail. We always endeavour to grade correctly and. Are there really just two of us having this problem? They forecast a response within 72 hours. Here are some answers to help you. Also one of the two that I received recently was sent in December. I've got a "failed delivery message". There have been problems with the BT IMAP/POP servers stopping email clients from accessing the users email account for years. You should however check that your email clients are using the correct settings as per this link. After 6 mos., if selected you will be billed $10.99/mo. Tried on various devices with same result. I can send test messages to my iCloud e-mail but not other addresses. Incoming mail works, but unable to send anything. We can't ditch our broadband we'll lose our email address! Feel free to attach these to the ticket on your account regarding this matter Here, as I've escalated this to my team now to monitor and get back to you once we can look in to this further for you. Not receiving all emails on btinternet account If this is your first visit, be sure to check out the FAQ by clicking the link above. on By posting your comment you agree to the house rules, The comments below have not been moderated, By Surely other services would similarly suffer. on on I can send & receive on my work email account using the Outlook app. https://community.bt.com/t5/Email/SMTP-server-password-issue-cannot-send-e-mails-from-e-mail/td-p/19 https://community.bt.com/t5/Email/BT-Email-on-Outlook-amp-iPhone/td-p/1949938, on I changed "Authentication" to "Password" and clicked on "Save". The account I am using is Gmail (the google mail). You may have to register before you can post: click the register link above to proceed. About a week ago on my phone only, I started getting messages along the lines of you need to login to your email account when I went to read or send emails on my phone. I am experiencing it with emails from different addreses within a domain which belongs to another ISP. 25-08-2021 Thanks for your reply, Townman and thanks to Anne too. Maybe gg30340 was right when stating that these things just sort themselves out; maybe my insistence that there was an issue with the servers did initiate an investigation by one of BT's technical staff. Unfortunately, it did not work. 16:52 EST 04 Mar 2023 If you see Disconnected, Working Offline, or Trying to connect, Outlook can't reach the email server to send your mail.. There will be times when for various reasons, a receiving system does not respond to a message forwarding request and then the sending system does not retry at the right time / interval. on The usual SPF and DKIM and other DNS settings are in place to verify the sent emails. But like a number of Wealth & Personal Finance readers, Dave feels he has no option but to stay put. Oops. Yesterday, I managed to contact BT via webchat. ), on Reset Mail app Right click on Windows Start > Apps & features > Scroll down and click Mail & Calendar > Click Advanced options > Click Reset > Restart your computer 3. We repeated the test and the same thing happened. - last edited on on So can it be that btinternet webmails pass through ok and btinternet emails sent via other email clients don't? There can be other issues with the sending system which can cause the receiving system to defer acceptance of emails due to perceived security issues - a year or two ago, Google applied significant delays to accepting emails sent from *.plus.com to their free@gmail users. 18h40. I spoke too soon. Why? - last edited on 23-04-2021 No disrespect intended as your advice is probably based on years of experience of BTs service! 14h56, on I have it in a notepad file as well if that makes it more readable. If that doesn't fix the problem, see the next section. Problems with email. I cannot send even the simplest of messages this morning. Do other emails they send get to where they need to go? We appreciate you reaching out to us about Mail. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? on Surface mail is also available; please e-mail us for . 6) Make a list of all of the accounts and logins that are linked to your old email address. [Image Edited by Moderator to Remove Personal Information], Jan 8, 2021 10:47 AM in response to Suze07. That sounds like something has been stuck in a queue somewhere. I just tried to send a message to an 'external' btinternet account on the iMac and it failed again. We work with the Royal Highland Show and their database system sends out emails to its 1,000s of members by email. Have you had the chance to try the steps in the article below? All incoming emails were there on my phone, but when trying to send an email, I got the same error as Shortm showed in his first post. Those who wish to hold on to their email account just have to log in from time to time to keep it active. Frankly, just waiting & hoping that the problem resolves itself is not what I was hoping to hear. Comic should be in the grade given in the listing title. https://community.bt.com/t5/Email/Problems-connecting-to-POP3-IMAP/td-p/1786726. If someone answers your question correctly please let other members know by clicking on Mark as Accepted solution, Mine is Samsung A71 and also doesn't give option to enter the SSL encryption details, Announcements, Guides & Community Updates. If you're having problems, try, Check that email addresses are typed correctly, Check spam folders - genuine emails sometimes end up in there by mistake. 11h33 One of the mails having been sent as long ago as April 4th. 15h31. Read more about failed deliveries and messages from "MAILER-DAEMON" or "Mail Delivery Subsystem". If yes, we recommend that you check if the issue persists while on safe mode. Rest assured that we'll do our best to assist you or get you pointed in the right direction. by Also my husband can now successfully send me emails using his btinternet address from his Ipad that arrive in my mailbox immediately which wasn't working before. 16h05. Have you had the chance to check if the issue persists on a different user account? Examination of the message heads of the delayed emails might be informative. For email, I use Microsoft Outlook (from Microsoft Office, not outlook.com) email on my Samsung S10 phone and on my laptop. On 19th May I had a chat session with a plusnet advisor who could not help but said he would pass it on to the email specialists. Apple may provide or recommend responses as a possible solution based on the information Households are endlessly told that to keep their bills in check they must shop around when their current contract ends to get a better deal. on 'I have always used the same email address,' says Dave, 79, from Cambridge. I cannot find an obvious way of asking bt about this! Google Groups emails from BT & Earthlink addresses not getting I've got a "failed delivery message". A few months ago I realised I wasn't receiving emails from a friend with a btinternet.com email address. The article below can help if you do not have any other user account to test with. Having the same problem myself today - unable to send emails from my @btinternet.com account. Don't forget online banking, streaming services and social media accounts. We have received reports that emails to btinternet.com email addresses are being blocked. 14h17, on Last Thursday, I stopped receiving email from my @btinternet.com account. It is they that should investigate why other email providers don't have this problem. I am not quite sure how/why but it may help if I describe the actions that I took to get it working again. In the last 24 hours I have been unable to send any mail from my@btinternet.com account from any of my devices. Some links in this article may be affiliate links. This could be as simple as the sender's email application had an issue and had not sent the emails until recently! Townman, Gandalf. All we can do is see if anything was rejected by the inbound platform from the sender to the recipient. I have exactly the same problem and would love to get a solution. Just one other thing that might be relevant. - edited only. Does anybody have any idea how I can resolve this, other than changing ISP. on This seemed like the best place to highlight this and ideally BT will remove the spam filter stopping these emails.

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